Here are some of the things we can help with and treat:
Our virtual care process is designed to be simple and convenient, providing you with expert healthcare from the comfort of your home. Whether you're dealing with minor symptoms or need guidance on a more persistent issue, our licensed providers are ready to help. Here's how easy it is to get started:
While our providers are able to treat most common issues, there are conditions that we don’t treat. Please see an in-person doctor or hospital if you experience any of the following:
Traumatic brain or spinal cord injury*
Chest pain and/or numbness
Vomiting or coughing blood
Lacerations
Loss of consciousness
Broken bones
Severe burns
Ear infections**
*Please note, this limitation is for the immediate period following a spinal cord or traumatic brain injury, which may need in person emergency or trauma medical services. We are able to treat people who have a history of a traumatic brain or spinal cord injury that have non-emergent medical needs.
**People who have a digital otoscope that allows the healthcare provider to see in the ear remotely can be evaluated during a telemedicine visit for ear infections.
It’s free to sign up for a HLTHi account. You pay on a by-visit basis when you talk to a board-certified clinician. If paying with your employer benefits, the cost will vary depending on your benefits, and in many cases will be $0. It is important to enter your employer information when you register for your account. All costs will be shown prior to scheduling an appointment. If you are not covered by your employer, pricing is as follows:
Everyday and Urgent Care
Before the consultation ends, you will have the option to extend the call for an additional fee. Updated pricing and insurance information can always be found our pricing page.