Fast, Effective Online Treatment for Acne

Get relief from acne symptoms with HLTHi's. Our board-certified doctors are available 24/7 to assess your condition, recommend treatments, and prescribe medication if needed — all from the comfort of home.
For: Ages 18+ (Under 18 with parental consent)
Estimated wait time: 5 minutes or less
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What is acne?

Acne is a skin condition when your hair follicles are inflamed and become blocked with oil and dead skin cells. The lesions formed by these inflamed follicles are usually called pustules or pimples. There can be a number of causes of acne, some of which include hormone changes, diet and skin care products.

You have symptoms
Are experiencing mild to moderate acne symptoms such as whiteheads, blackheads.
Need fast care
Need fast access to care without visiting an urgent care center or waiting for an in-person appointment.
You need medication
Are seeking prescription medications or over-the-counter recommendations for effective relief.
You want medical advice
Want medical advice on managing symptoms and preventing further discomfort.

Treatment options for Acne

Common treatment options for acne include:

  • Topical treatments: Benzoyl peroxide, salicylic acid, or prescription retinoids (like tretinoin) to reduce inflammation and clear pores
  • Oral antibiotics: Doxycycline or minocycline to treat bacterial acne and reduce skin inflammation
  • Isotretinoin (Accutane): A strong oral medication used for severe or treatment-resistant acne
  • Skincare guidance: Gentle cleansers and non-comedogenic products to support long-term skin health

Your provider will assess your skin and create a personalized treatment plan for clearer, healthier skin.

How a virtual visit for acne works:

Our virtual care process is designed to be simple and convenient, providing you with expert healthcare from the comfort of your home. Whether you're dealing with minor symptoms or need guidance on a more persistent issue, our licensed providers are ready to help. Here's how easy it is to get started:

Step 1.
Begin by creating your HLTHi account on your phone or computer. This will only take a few minutes.
Step 2.
Ask about your symptoms, recent travel, diet, and any medications you are currently taking.
Step 3.
Discuss potential causes, such as viral infections, food poisoning, or stress.
Step 4.
Recommend treatments, which may include anti-diarrheal medications, rehydration solutions, or antibiotics if a bacterial infection is suspected.
Step 5.
Provide guidance on dietary adjustments to help ease symptoms and promote recovery.
Advise when to seek in-person care if your symptoms are severe or persistent

Common questions you may have about acne treatment

Can I get acne medication prescribed online?

Yes, HLTHi’s licensed providers can assess your acne and prescribe medications through a quick telehealth visit.

Can telehealth providers treat acne effectively?

Absolutely. HLTHi’s board-certified clinicians can diagnose and treat all common types of acne—including blackheads, whiteheads, cystic acne, hormonal acne, and inflammatory acne—with the same standards as in-person care.

Do I need a dermatologist for acne treatment?

Not necessarily. HLTHi providers can manage most types of acne—including breakouts on the face, chest, back, shoulders, and jawline. Whether it’s mild to moderate acne or persistent hormonal breakouts, our team can prescribe effective treatments and only refer to a dermatologist if specialized care is needed.

What types of acne medications can I get through HLTHi?

HLTHi offers a full range of prescription acne treatments tailored to your specific skin type and acne severity. Our providers can prescribe:

  • Topical treatments such as:
    • Tretinoin (Retin-A): A vitamin A–based retinoid that promotes skin cell turnover, unclogs pores, and reduces inflammation. Typically applied once daily at night.
    • Clindamycin: A topical antibiotic that targets acne-causing bacteria and reduces redness. Often combined with benzoyl peroxide.
    • Azelaic acid or benzoyl peroxide gels: Used to reduce inflammation, kill bacteria, and prevent future breakouts. Applied once or twice daily depending on skin sensitivity.
  • Oral antibiotics like:
    • Doxycycline and minocycline: Help reduce bacteria and calm inflammation from the inside out. These are usually prescribed for moderate to severe acne or body acne and taken once or twice daily with food.
  • Hormonal treatments for hormonal or jawline acne, including:
    • Spironolactone: A common treatment for women with hormonal acne. It works by reducing excess androgens that contribute to oil production and breakouts. Taken orally once per day.
    • Birth control pills (e.g., Ortho Tri-Cyclen, Yaz): FDA-approved for acne, they help regulate hormones that lead to acne flare-ups.
  • Advanced treatments:
    • In cases where over-the-counter products or basic prescriptions aren’t effective, HLTHi providers can escalate care or refer you for treatments like isotretinoin (Accutane) under dermatologist supervision if needed.

All prescriptions are sent electronically to your preferred pharmacy after your virtual visit, and your provider will guide you on how and when to apply or take each medication safely.

Is isotretinoin (Accutane) available through telehealth?

HLTHi may refer severe cases requiring isotretinoin to a dermatologist, depending on your state and severity.

How fast can I get acne treatment online?

HLTHi offers same-day visits and prescriptions, with medications sent to your pharmacy within hours in most cases.

Can HLTHi treat hormonal acne?

Yes. Our providers can prescribe the proper medication to treat hormonal acne.

Can I get acne treatment without insurance?

Yes. HLTHi offers affordable flat-rate visits, and you don’t need insurance to get treatment.

Can I get a refill or ongoing acne care online?

Yes. HLTHi supports ongoing care, refills, and follow-ups so you can manage your acne long term without hassle.