Online Treatment for Ear Infections

Whether you’re dealing with sharp pain, difficulty hearing, or a feeling of fullness in the ear, HLTHi gives you access to convenient telehealth for ear infections. Say goodbye to long wait times and commuting to the doctor’s office—you have quality virtual care from anywhere.
For: All ages (Under 18 with parental consent)
Estimated wait time: 5 minutes or less
Get Online Ear Infection Treatment Today
*Without additional tools to clearly visualize the inner ear, our providers may be unable to diagnose an inner ear infection over video. You may proceed with a visit for advice, but our providers may not be able to prescribe medication for your issue. People who have a digital otoscope that allows the healthcare provider to see in the ear remotely can be evaluated during a telemedicine visit for ear infections.

What is an ear infection?

An ear infection is an irritation and swelling of the ear. There are different types of infections, including outer (acute otitis externa) and middle (acute otitis media) ear infections.

Symptoms of an ear infection

  • Ear Pain
  • Trouble hearing
  • Drainage of fluid from the ear
  • Loss of appetite
  • Loss of balance
  • Fever
  • Headache
  • Trouble sleeping
  • Fussiness
  • Tugging of the ear

What causes an inner ear infection?

Bacteria and viruses travel into your middle ear through the eustachian tube, causing it to swell. Normally, this tube drains fluid from the middle ear to the back of the throat. If it’s blocked, fluid backs up, which can lead to an infection.

What causes an outer ear infection?

An outer ear infection, commonly known as swimmer’s ear, is caused by bacteria or fungi that enter the ear canal and multiply. This occurs when water is trapped in the ear canal, providing a moist environment for bacteria or fungi to grow.

What causes an outer ear infection?

  • We’ll ask about your symptoms and medical history.
  • If you have a digital otoscope, we’ll assess the inside of the ear. If you do not have one available, we may recommend visiting an in-person provider for an accurate diagnosis.
  • We’ll create a treatment plan and advise on how to manage symptoms.
  • We’ll prescribe antibiotics to be taken orally or to be inserted into the ear, if necessary.

Effective online treatment for an ear infection

Telehealth treatment for an ear infection typically involves pain management and/or prescription antibiotics to be taken orally or to be inserted into the ear. The goal is to help the ear infection resolve itself or in some cases, kill the bacteria that caused the infection.

Common medications we prescribe for an ear infection

The treatment for an ear infection depends on the cause and severity. If a bacterial infection is suspected, a healthcare provider may prescribe antibiotics such as:

  • Amoxicillin – First-line antibiotic for bacterial ear infections.
  • Augmentin (Amoxicillin-Clavulanate) – Used if the infection is resistant to standard amoxicillin.
  • Cefdinir or Cefpodoxime – Alternatives for those allergic to penicillin.
  • Azithromycin or Clarithromycin – Used in cases of severe penicillin allergy.
  • Antibiotics drops for "swimmer's ear" or otitis externa (Cortisporin or Ciprofloxacin)

For symptom relief, providers may also recommend:

  • Antipyrine-Benzocaine Ear Drops – To help with ear pain (not for ruptured eardrums).
  • Decongestants or Antihistamines – If congestion or allergies contribute to ear discomfort.
  • Ibuprofen or Acetaminophen – To reduce pain and fever.

If the infection is viral, antibiotics may not be necessary, and supportive care like pain relievers and fluids is recommended. Always consult a healthcare provider to determine the best treatment for your specific case.

How to care for an ear infection

  • Use a warm compress over the ear to help relieve the pain.
  • Take over-the-counter pain medication, like acetaminophen or ibuprofen.
  • Avoid cleaning the ear canal with cotton swabs.
  • Avoid getting water in the ear while you have an infection.

How online Ear Infection treatment works

Our virtual care process is designed to be simple and convenient, providing you with expert healthcare from the comfort of your home. Whether you're dealing with minor symptoms or need guidance on a more persistent issue, our licensed providers are ready to help. Here's how easy it is to get started:

Step 1.
Begin by creating your HLTHi account on your phone or computer. This will only take a few minutes.
Step 2.
You will be asked to about your symptoms, medical history, and any current medications.
Step 3.
The provider will determine if you are eligible to receive a same-day prescription or if you need additional testing.
Step 4.
The doctor may prescribe antibiotics to treat your bronchitis—either during the visit or after the lab returns your testing results (if needed).
Step 5.
The clinician may recommend over-the-counter or prescription pain relievers to help manage the symptoms.
Start your virtual visit now and get fast, same-day care for your ear infection symptoms!

Common questions you may have about online ear infection treatment.

Can I book a telehealth visit for an ear infection?

Yes, you can book a telehealth visit for an ear infection using HLTHi. Consulting with a doctor online involves discussing your symptoms, medical history, and visually assessing the ear with a digital otoscope. Since our providers can not see inside your ear canal, we may recommend visiting an in-person provider.

Are ear infections contagious?

No, ear infections are not contagious. However, the bacteria or virus that causes the infection can be, if it is spread through sneezing, coughing, or close contact with an infected person.

What are common triggers of an ear infection?

Common colds, the flu, sinus infections, and allergies can cause swelling or blockage of the eustachian tubes. Environmental factors like exposure to smoke, changes in air pressure, or swimming in polluted water can also trigger an ear infection.

How can I prevent an ear infection?

Washing your hands frequently, getting your flu vaccination yearly, and managing your allergies with antihistamines are some of the steps you can take to prevent an ear infection. Keeping your ears dry, limiting ear wax removal with cotton swabs, and monitoring early symptoms of an infection can also help.

How can I prevent an ear infection?

Washing your hands frequently, getting your flu vaccination yearly, and managing your allergies with antihistamines are some of the steps you can take to prevent an ear infection. Keeping your ears dry, limiting ear wax removal with cotton swabs, and monitoring early symptoms of an infection can also help.
While most ear infections resolve on their own within a few days, it’s important to seek medical attention when you have persistent ear pain that worsens over time, a fever of 100°F or higher, hearing loss, dizziness, nausea, vomiting, or a ruptured eardrum. Children with weakened immune systems should see a doctor promptly to avoid further complications. See a doctor for your ear infection using HLTHi's on demand doctors in minutes.