No, HLTHi is a no-insurance-based telehealth service. All services are rendered via direct pay. If you're a member, your visits are included at no additional cost. Most traditional healthcare settings come with co-pays, insurance delays, and high fees. HLTHi simplifies this process, offering transparent pricing. While HLTHi visits are not covered by insurance, any labs, or imaging issued by the licensed provider will be covered by your insurance in most cases but not guaranteed.