How to prepare for a telemedicine visit about Memory Concerns

Audience: adult

If you or a loved one are worried about memory problems, a telemedicine visit can be a helpful first step. Telemedicine allows you to talk with a healthcare provider from home using video or phone. During the visit, the provider will ask about your memory, daily activities, and health history. They may suggest tests or follow-up care. Telemedicine is often suitable for discussing early memory concerns, getting advice, and planning next steps. However, if memory problems are sudden, severe, or accompanied by other serious symptoms, in-person care is usually needed. Preparing for your telemedicine visit can help you get the most from your time with the provider. This includes gathering information about your symptoms, medications, and any questions you have. Remember, telemedicine is a tool to support your health but does not replace in-person exams or emergency care when needed.

Red flags — go in person / ER

• Sudden or severe memory loss or confusion — seek emergency medical care immediately.
• Difficulty speaking, weakness, or loss of balance along with memory problems — go to an emergency room or urgent care.
• Loss of consciousness or seizures — call emergency services right away.

What telemedicine can do

• Initial evaluation of mild or gradual memory concerns.
• Review of medical history and medications related to memory.
• Counseling on lifestyle changes to support brain health.
• Follow-up discussions about test results or treatment plans.

What telemedicine cannot do

• Sudden, severe, or rapidly worsening memory loss.
• Neurological symptoms like weakness, speech difficulties, or seizures.
• Physical examinations requiring hands-on assessment.
• Emergency situations requiring immediate medical intervention.

What to Expect During Your Telemedicine Visit

Your healthcare provider will ask about your memory concerns, including when they started and how they affect your daily life. They may inquire about your medical history, medications, and any other symptoms like confusion or mood changes. The provider might perform simple memory tests or ask you to complete tasks during the video call. After the visit, they may recommend further testing, lifestyle changes, or in-person evaluations.

How to Prepare for Your Telemedicine Visit

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When Telemedicine is Appropriate for Memory Concerns

Telemedicine can often handle early or mild memory problems, follow-up visits, and discussions about test results. It is useful for initial assessments and planning next steps without needing to travel. Providers can guide you on lifestyle changes and when to seek further care.

When to Seek In-Person Care

Seek urgent in-person care if memory problems come on suddenly or worsen quickly. Also, if you experience confusion, difficulty speaking, weakness, severe headaches, or loss of consciousness, immediate medical attention is needed. In-person visits may also be necessary for detailed physical exams and specialized testing.

Tips for Communicating Memory Concerns Effectively

Be honest and specific about your experiences. Describe changes in memory, how they impact your daily life, and any patterns you notice. Sharing information from family or caregivers can provide a fuller picture. This helps your provider understand your situation and recommend appropriate care.

How to prepare for your tele-visit

• Choose a quiet, private space with good lighting and internet connection.
• Gather a list of all current medications and dosages.
• Write down specific memory concerns and examples.
• Note any additional symptoms such as mood changes or headaches.
• Prepare questions to ask your healthcare provider.
• Consider having a trusted family member or friend join the visit to provide additional information.

After your tele-visit

• Follow any instructions given by your healthcare provider, such as scheduling tests or specialist visits.
• Monitor your symptoms and note any changes or new concerns.
• Maintain a healthy lifestyle, including proper diet, exercise, and sleep.
• Keep a memory journal to track daily experiences and challenges.
• Reach out to your provider if symptoms worsen or new red flags appear.

FAQs

What should I do if I forget my telemedicine appointment?

Try to contact your healthcare provider or the clinic as soon as possible to reschedule. Many providers offer reminders via phone or email to help you keep track of appointments.

Can I have someone help me during my telemedicine visit?

Yes, having a family member or caregiver join the visit can be very helpful. They can provide additional information and support during the conversation.

Will my telemedicine visit be private and secure?

Healthcare providers use secure platforms designed to protect your privacy. Make sure you are in a private space during the visit to maintain confidentiality.

What if I don’t have a good internet connection?

If video is not possible, many providers can conduct visits by phone. Contact your healthcare provider to discuss the best option for you.

Can telemedicine diagnose dementia or other brain diseases?

Telemedicine can help identify concerns and guide initial assessments, but a definitive diagnosis often requires in-person exams and specialized testing.

Sources

1. Memory Loss: MedlinePlus Medical Encyclopedia — U.S. National Library of Medicine / National Institutes of Health.
2. Dementia: Overview — Centers for Disease Control and Prevention (CDC).
3. Memory Loss: Symptoms and Causes — Mayo Clinic.
4. Telemedicine: What to Expect — MedlinePlus.

This telemedicine guidance is for educational and informational purposes only. It is not a substitute for in-person medical care, diagnosis, or treatment. If you experience emergency symptoms or worsening health, seek immediate medical attention in person.