How to prepare for a telemedicine visit about Balance Problems

Audience: adult

Balance problems can affect your ability to stand, walk, or move safely. A telemedicine visit allows you to discuss your symptoms with a healthcare provider from home. During the visit, the provider will ask about your balance issues, medical history, and any related symptoms. They may guide you through simple tests to check your balance and coordination. Telemedicine is helpful for initial assessments or follow-up care but may not replace the need for in-person exams or tests if your symptoms are severe or sudden. Preparing for your visit by gathering information and setting up a safe space can help the provider understand your condition better. If you experience sudden weakness, severe dizziness, or difficulty speaking, seek emergency care immediately.

Red flags — go in person / ER

• Sudden weakness or numbness on one side of the body — seek emergency care immediately.
• Difficulty speaking, understanding speech, or sudden confusion — call emergency services.
• Loss of consciousness or fainting — go to the nearest emergency department.

What telemedicine can do

• Initial evaluation of balance problems with mild to moderate symptoms.
• Follow-up visits to monitor ongoing balance issues.
• Medication review and management related to balance symptoms.
• Guidance on safety and home modifications to prevent falls.

What telemedicine cannot do

• Sudden onset of severe symptoms suggesting stroke or other emergencies.
• Need for detailed neurological or physical examination requiring hands-on assessment.
• Urgent imaging tests like MRI or CT scans.
• Severe dizziness with vomiting or inability to stand safely without assistance.

What to Expect During Your Telemedicine Visit

Your healthcare provider will ask about your balance problems, including when they started, how often they happen, and what makes them better or worse. They may also ask about other symptoms like dizziness, headaches, or vision changes. You might be asked to perform simple movements or balance tests on camera to help the provider assess your condition.

How to Prepare for Your Telemedicine Appointment

Find a quiet, well-lit space with enough room to move safely during the visit. Have a family member or friend nearby if possible, especially if your balance is unstable. Write down your symptoms, any medications you take, and questions you want to ask. Test your device’s camera and microphone ahead of time to ensure good connection.

When Telemedicine is Appropriate for Balance Problems

Telemedicine is useful for discussing new or ongoing balance issues, medication management, and follow-up visits. It can help decide if further in-person evaluation or tests are needed. However, it is not suitable for emergencies or when detailed physical exams and imaging are required.

When to Seek In-Person Care Immediately

If you have sudden weakness, numbness, difficulty speaking, severe headache, loss of vision, or loss of consciousness, go to the emergency room or call emergency services. These may be signs of a stroke or other serious problems that need urgent care.

Tips for Safe Telemedicine Visits About Balance

Wear comfortable clothing that allows movement. Have a stable chair or support nearby during balance tests. Keep your phone or device charged and close. Inform your provider if you have any hearing or vision difficulties to adjust communication methods.

How to prepare for your tele-visit

• Choose a quiet, well-lit room with space to move safely.
• Test your device’s camera, microphone, and internet connection.
• Have a family member or friend nearby if possible for safety.
• Write down your symptoms, medication list, and questions.
• Wear comfortable clothing and have a sturdy chair or support nearby.
• Keep your phone or device charged and easily accessible.

After your tele-visit

• Follow any instructions given by your healthcare provider.
• Schedule in-person visits or tests if recommended.
• Monitor your symptoms and seek emergency care if red flags appear.
• Take medications as prescribed and report any side effects.
• Implement safety recommendations to reduce fall risk at home.

FAQs

Can a doctor diagnose the cause of my balance problems through telemedicine?

Telemedicine allows your provider to ask detailed questions and observe simple tests, which can help identify possible causes. However, some causes require in-person exams or tests like imaging to diagnose accurately.

What should I do if I feel dizzy during the telemedicine visit?

If you feel dizzy, sit or lie down immediately to avoid falling. Inform your provider during the visit. If dizziness is severe or accompanied by other symptoms like chest pain or weakness, seek emergency care.

How can I make sure my telemedicine visit about balance problems is effective?

Prepare by writing down your symptoms and questions. Ensure your environment is safe and well-lit. Have someone nearby if possible. Follow your provider’s instructions carefully during the visit.

Are there exercises I can do at home to improve my balance?

Your provider may suggest simple balance exercises during or after your visit. Always perform exercises safely and stop if you feel pain or dizziness. Consult your healthcare provider before starting any new exercise program.

Sources

1. Balance Problems — MedlinePlus, U.S. National Library of Medicine.
2. Dizziness and Vertigo — Mayo Clinic.
3. Stroke Signs and Symptoms — Centers for Disease Control and Prevention (CDC).
4. Telehealth: What You Need to Know — National Library of Medicine.

This telemedicine guidance is for educational purposes only and is not a substitute for professional in-person medical care. If you experience severe or sudden symptoms, seek emergency medical attention immediately.