How to get a work or school note via telemedicine

Audience: all

Many people need a note from a healthcare provider to excuse absence from work or school. Telemedicine offers a convenient way to get this note without visiting a clinic in person. Through a video or phone visit, a healthcare provider can assess your health, discuss your symptoms, and decide if a note is appropriate. This guide explains how to prepare for the tele-visit, what to expect, and how to use the note. Remember, telemedicine can handle many situations but may not replace in-person exams when a detailed physical check is needed. Always seek urgent care if you have serious symptoms. Getting a work or school note via telemedicine can save time and help you manage your health safely and effectively.

Red flags — go in person / ER

• High fever over 39°C (102°F) lasting more than 3 days — seek urgent in-person care.
• Difficulty breathing or chest pain — call emergency services immediately.
• Severe weakness, confusion, or inability to stay awake — get emergency medical help.

What telemedicine can do

• Assessment of mild to moderate illness symptoms.
• Issuing work or school notes when no physical exam is needed.
• Providing advice on managing common illnesses at home.

What telemedicine cannot do

• Performing physical exams requiring hands-on assessment.
• Diagnosing conditions needing laboratory or imaging tests.
• Managing medical emergencies or severe symptoms.

What is a work or school note?

A work or school note is a written statement from a healthcare provider. It confirms that you were seen and explains if you need to miss work or school due to illness or injury. This note helps employers or schools understand your absence and may be required for return policies.

How telemedicine can help you get a note

Telemedicine lets you talk to a healthcare provider remotely, using video or phone. During the visit, the provider will ask about your symptoms and health history. If appropriate, they can issue a note for work or school. This avoids travel and waiting rooms, making it easier and safer to get care.

Preparing for your telemedicine visit

Prepare by:

What to expect during the visit

The provider will ask about your symptoms, how you feel, and your ability to work or attend school. They may give advice on care and recovery. If they decide a note is appropriate, they will explain how you will receive it—often by email or through a patient portal.

Limitations of telemedicine for work or school notes

Telemedicine cannot perform physical exams or tests that require equipment. If your condition needs an in-person evaluation, the provider may recommend visiting a clinic. Also, some workplaces or schools may have specific rules about notes that telemedicine cannot fulfill.

Using your work or school note

Follow your employer’s or school’s instructions for submitting the note. Keep a copy for your records. Use the note only for the intended purpose and follow any care advice given by your provider.

How to prepare for your tele-visit

• Ensure a stable internet or phone connection.
• Find a quiet and private space for your visit.
• Have your identification and any relevant medical records ready.
• Know your employer or school’s policy on notes.
• Be prepared to describe your symptoms clearly and honestly.

After your tele-visit

• Receive your work or school note via email or patient portal.
• Submit the note as required by your employer or school.
• Follow any health advice given during the visit.
• Monitor your symptoms and seek in-person care if they worsen.
• Keep a copy of the note for your personal records.

FAQs

Can I get a work or school note without seeing a doctor in person?

Yes, many healthcare providers can issue a note after a telemedicine visit if your symptoms do not require a physical exam. The provider will assess your situation remotely and decide if a note is appropriate.

How do I receive the work or school note after my telemedicine visit?

Typically, the note is sent electronically via email or through a secure patient portal. Some providers may offer to mail a physical copy if needed.

What if my employer or school does not accept telemedicine notes?

Policies vary. Check with your employer or school beforehand. If telemedicine notes are not accepted, you may need to visit a healthcare provider in person.

Can telemedicine handle emergencies or severe illness?

No. Telemedicine is not suitable for emergencies or severe symptoms. If you experience serious signs like chest pain, difficulty breathing, or severe weakness, seek emergency care immediately.

Sources

1. Telehealth: What You Need To Know — MedlinePlus | U.S. National Library of Medicine / National Institutes of Health.
2. Telemedicine: What It Is, How It Works, Benefits, and Risks — Mayo Clinic.
3. Using Telehealth to Expand Access to Essential Health Services during the COVID-19 Pandemic — World Health Organization.
4. When to Seek Medical Care — Centers for Disease Control and Prevention (CDC).

This guide provides general information about telemedicine and work or school notes. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your healthcare provider with any questions you may have regarding a medical condition or before starting any new treatment.