How to prepare for a video visit about Post-Traumatic Stress Disorder (PTSD) - Therapy Referral

Audience: adult

If you have experienced trauma and are preparing for a video visit to discuss Post-Traumatic Stress Disorder (PTSD) and therapy options, this guide can help you get ready. PTSD can cause symptoms like flashbacks, nightmares, and strong feelings of fear or anxiety. During your video visit, a healthcare provider will listen to your experiences and may suggest therapy to help you manage symptoms. Preparing for the visit by gathering information about your symptoms, medical history, and any treatments you have tried can make the conversation more effective. Remember, telemedicine can provide support and referrals but is not a substitute for emergency care or in-person diagnosis. If you experience severe symptoms, such as thoughts of harming yourself or others, seek immediate help from emergency services.

Red flags — go in person / ER

• If you have thoughts of harming yourself or others, seek emergency help immediately.
• If you experience severe panic attacks or inability to function daily, contact emergency services or go to the nearest emergency room.
• If you notice sudden worsening of symptoms such as confusion, hallucinations, or loss of contact with reality, get urgent medical attention.

What telemedicine can do

• Initial discussion of PTSD symptoms and history.
• Providing education about PTSD and therapy options.
• Referrals to mental health specialists for therapy.
• Follow-up conversations about therapy progress and concerns.

What telemedicine cannot do

• Emergency situations involving risk of harm to self or others.
• Severe psychiatric crises requiring immediate in-person care.
• Physical examinations or assessments that require direct contact.
• Prescribing controlled medications without prior in-person evaluation.

What is a Video Visit for PTSD Therapy Referral?

A video visit is a remote appointment with a healthcare provider using a computer, tablet, or smartphone. For PTSD, this visit focuses on discussing your symptoms and experiences related to trauma. The provider will assess whether therapy might help and can refer you to a mental health specialist for further care.

How to Prepare for Your Video Visit

Before your visit, find a quiet and private space where you feel comfortable talking. Write down your symptoms, when they started, and how they affect your daily life. Include any past treatments or medications you have tried. Have your identification and any relevant medical records ready. Test your device’s camera and microphone to ensure they work well.

What to Expect During the Visit

The healthcare provider will ask questions about your trauma and current symptoms. They may discuss different therapy options, such as counseling or cognitive-behavioral therapy. You can ask questions about treatment, what to expect, and how to get help. The provider may give you a referral to a therapist or mental health service.

Benefits and Limitations of Telemedicine for PTSD

Telemedicine allows you to access care from home, which can be more convenient and less stressful. However, it may not be suitable if you have severe symptoms that require immediate or in-person care. Some therapy types may need face-to-face sessions. Telemedicine is a first step to connect you with the right support.

Privacy and Safety Tips

Ensure your video visit takes place in a private area where others cannot overhear. Use a secure internet connection and trusted device. If you feel unsafe or overwhelmed during the visit, let the provider know immediately. You can pause or stop the session at any time.

How to prepare for your tele-visit

• Choose a quiet, private space for your video visit.
• Write down your PTSD symptoms, including when they started and how they affect you.
• List any past treatments, medications, or therapy you have tried.
• Prepare questions you want to ask the healthcare provider.
• Test your device’s camera, microphone, and internet connection before the visit.
• Have your identification and any relevant medical records available.

After your tele-visit

• Follow up with the referred therapist or mental health specialist as advised.
• Keep a journal of your symptoms and any changes after the visit.
• Attend scheduled therapy sessions and communicate openly with your therapist.
• Contact your healthcare provider if symptoms worsen or if you have concerns.
• Seek emergency care if you experience severe symptoms or safety risks.

FAQs

What should I do if I feel too anxious to talk during the video visit?

It's common to feel anxious. Try deep breathing before the visit and let the provider know how you feel. They can help guide the conversation gently or reschedule if needed.

Can I get a prescription for medication during a video visit?

Some providers may discuss medication options, but prescriptions often require an in-person evaluation first. Your provider will explain what is possible during your visit.

What types of therapy are recommended for PTSD?

Common therapies include cognitive-behavioral therapy (CBT), eye movement desensitization and reprocessing (EMDR), and counseling. Your provider can refer you to specialists who offer these treatments.

Is my information private during a video visit?

Yes, healthcare providers use secure platforms to protect your privacy. Make sure you are in a private space and using a secure internet connection.

What if I don't have a quiet place for the video visit?

Try to find a time when you can be alone or use headphones for privacy. If this is not possible, discuss alternatives with your healthcare provider.

Sources

1. Post-Traumatic Stress Disorder (PTSD) — MedlinePlus, U.S. National Library of Medicine.
2. PTSD: National Center for PTSD — U.S. Department of Veterans Affairs.
3. Post-Traumatic Stress Disorder (PTSD) Treatment — Mayo Clinic.
4. Mental health and COVID-19: Early evidence of the pandemic’s impact — Centers for Disease Control and Prevention (CDC).

This telemedicine guidance is for educational purposes only and is not a substitute for in-person medical care. If you have urgent or severe symptoms, please seek immediate medical attention from a healthcare professional or emergency services.