How to prepare for a video visit about Influenza (Flu)

Audience: adult

Influenza, commonly known as the flu, is a contagious respiratory illness caused by influenza viruses. Symptoms often include fever, cough, sore throat, muscle aches, and fatigue. A video visit with a healthcare provider can help you understand your symptoms, get advice on managing the flu, and learn when to seek further care. Preparing for your telemedicine appointment can make the visit more effective. This includes having your symptoms and medical history ready to discuss, knowing your current medications, and having a list of questions for your provider. While many flu cases can be managed at home, some situations require urgent medical attention. Telemedicine can guide you on next steps but cannot replace in-person exams or emergency care. Always seek immediate help if you experience severe symptoms such as difficulty breathing or chest pain.

Red flags — go in person / ER

• Difficulty breathing or shortness of breath — seek emergency care immediately.
• Chest pain or pressure — call emergency services right away.
• Confusion, inability to stay awake, or bluish lips or face — get urgent medical help immediately.

What telemedicine can do

• Assessment of common flu symptoms and mild illness.
• Advice on symptom management and home care.
• Guidance on when to seek in-person or emergency care.
• Referrals for flu testing if available locally.

What telemedicine cannot do

• Emergency situations such as severe breathing difficulties or chest pain.
• Physical examination requiring hands-on assessment.
• Administration of intravenous treatments or hospital admission.
• Immediate treatment for severe complications like pneumonia.

What is Influenza (Flu)?

Influenza is a viral infection that affects your nose, throat, and sometimes lungs. It spreads easily from person to person, especially during flu season. Symptoms usually start suddenly and may include fever, chills, cough, sore throat, runny or stuffy nose, muscle or body aches, headaches, and fatigue.

Why Use Telemedicine for Flu Symptoms?

A video visit lets you talk to a healthcare provider without leaving home. This can help reduce the spread of the flu to others and keep you comfortable. Your provider can assess your symptoms, suggest treatments, and tell you if you need to visit a clinic or emergency room.

How to Prepare for Your Video Visit

Before your appointment, write down your symptoms, when they started, and any changes you've noticed. Have a list of your current medications and any allergies ready. Find a quiet, well-lit place with a good internet connection for the call. Be ready to show your face clearly and describe your symptoms in detail.

What to Expect During the Visit

Your healthcare provider will ask about your symptoms, medical history, and any other health conditions. They may give advice on managing symptoms at home, such as rest, fluids, and over-the-counter medicines. They will also tell you when to seek in-person care if needed.

When to Seek Emergency Care

If you experience severe symptoms like trouble breathing, chest pain, persistent high fever, confusion, or bluish lips or face, seek emergency medical care immediately. Telemedicine cannot replace urgent or emergency treatment.

How to prepare for your tele-visit

• Write down your symptoms and when they started.
• List all current medications and any allergies.
• Prepare questions or concerns to discuss with your provider.
• Find a quiet, private space with good lighting and internet connection.
• Have a device ready with camera and microphone enabled.

After your tele-visit

• Follow the treatment and care advice given by your provider.
• Rest and drink plenty of fluids to help your recovery.
• Monitor your symptoms closely for any worsening signs.
• Contact your healthcare provider if symptoms do not improve or new symptoms develop.
• Seek emergency care if you experience any red-flag symptoms.

FAQs

Can a telemedicine visit confirm if I have the flu?

Telemedicine providers can assess your symptoms and risk factors but usually cannot perform a physical flu test during the video visit. They may recommend where to get tested locally if needed.

What treatments can I get through telemedicine for the flu?

Your provider can suggest over-the-counter medicines and home care tips to relieve symptoms. In some cases, antiviral medications may be prescribed if appropriate and accessible.

Is it safe to use telemedicine if I have other health conditions?

Yes, telemedicine can be a safe way to get advice without exposing yourself to others. Be sure to inform your provider about any chronic conditions or medications you take.

When should I choose in-person care over telemedicine?

If you have severe symptoms such as difficulty breathing, chest pain, or confusion, or if your symptoms worsen quickly, seek in-person or emergency care immediately.

How can I prevent spreading the flu to others?

Stay home when sick, cover your coughs and sneezes, wash your hands often, and avoid close contact with others. Vaccination is also an effective prevention method.

Sources

1. Influenza (Flu) — Centers for Disease Control and Prevention (CDC).
2. Influenza — MedlinePlus, U.S. National Library of Medicine.
3. Influenza (Seasonal) — World Health Organization (WHO).
4. Influenza (Flu) — Mayo Clinic.

This telemedicine guidance is for educational purposes only and is not a substitute for professional in-person medical care. If you have severe or worsening symptoms, seek emergency or in-person medical attention promptly.