What Happens After a Telemedicine Visit for Genital Herpes (HSV) in Pediatric Patients

Audience: pediatric

After a telemedicine visit for genital herpes (HSV) in children or teens, you will usually receive clear guidance on managing symptoms and preventing the spread of the virus. The healthcare provider may explain how to care for sores, suggest medicines to reduce pain and speed healing, and advise on when to seek in-person care. You might also get information about how HSV spreads and ways to reduce the chance of passing it to others. Follow-up visits may be recommended to monitor healing or discuss ongoing care. Remember, telemedicine is a helpful way to get advice quickly but does not replace in-person exams when needed. If symptoms worsen or new problems appear, you should seek urgent medical attention. This guide helps you understand what to expect after your telemedicine visit and how to take care of yourself or your child safely and comfortably.

Red flags — go in person / ER

• High fever (above 38°C/100.4°F) with genital sores — seek urgent medical care.
• Severe pain or difficulty urinating — go to emergency services immediately.
• Rapidly spreading sores or signs of infection like pus or swelling — get prompt in-person evaluation.

What telemedicine can do

• Initial assessment of symptoms and history.
• Education about genital herpes and its management.
• Guidance on medication use and symptom care.
• Advice on preventing virus spread.
• Scheduling follow-up visits and answering questions.

What telemedicine cannot do

• Performing physical exams or laboratory tests.
• Treating severe or worsening symptoms in person.
• Diagnosing complications that require immediate care.
• Providing emergency interventions.

Understanding Your Telemedicine Visit Results

During the telemedicine visit, the healthcare provider reviews symptoms and may discuss test results if available. They explain what genital herpes is, how it affects the body, and what to expect next. You will learn about the typical course of HSV infections and how to recognize signs of healing or complications.

Managing Symptoms at Home

You will receive advice on how to care for sores and reduce discomfort. This often includes:

These steps help speed healing and reduce pain.

Preventing Spread of HSV

The provider will explain how genital herpes spreads, usually through skin-to-skin contact. To reduce transmission risk:

These precautions help protect others and prevent new infections.

When to Seek In-Person Care

Telemedicine is useful for guidance but some situations require a physical exam. You should seek in-person care if:

Prompt care can prevent complications.

Follow-Up and Ongoing Care

Your provider may schedule follow-up visits to check healing and discuss long-term management. Some children or teens may need ongoing support to manage outbreaks or emotional effects. Always keep follow-up appointments and ask questions if unsure about care steps.

How to prepare for your tele-visit

• Have a list of symptoms ready, including when they started.
• Prepare to describe any sores or discomfort clearly.
• Ensure a private, quiet space for the tele-visit.
• Have a list of current medications and allergies.
• Be ready to share any recent test results if available.
• Prepare questions you want to ask the healthcare provider.

After your tele-visit

• Follow the provider’s instructions for medication and symptom care.
• Keep the affected area clean and avoid irritants.
• Practice good hand hygiene to prevent spread.
• Avoid sexual contact until sores heal and provider advises.
• Watch for any worsening symptoms or new problems.
• Attend any scheduled follow-up visits or calls.

FAQs

Can genital herpes be cured after the telemedicine visit?

Currently, there is no cure for genital herpes. The virus stays in the body even after symptoms improve. However, antiviral medicines can help reduce outbreaks and ease symptoms.

Is it safe to use antiviral medicines prescribed during telemedicine?

Yes, antiviral medicines like acyclovir are generally safe and effective when used as directed. Your provider will explain how to take them properly and what side effects to watch for.

How can I prevent spreading herpes to others?

Avoid skin-to-skin contact with sores, practice good hand hygiene, and avoid sexual activity until sores heal. Inform any sexual partners about the infection so they can take precautions.

What if my child feels embarrassed or upset about genital herpes?

It is common to feel worried or embarrassed. Encourage open conversations with trusted adults or healthcare providers. Support and education can help manage emotional effects.

When should I call the doctor after the telemedicine visit?

Contact your healthcare provider if symptoms worsen, new symptoms appear, or if you have concerns about medication side effects or emotional well-being.

Sources

1. Genital Herpes — MedlinePlus, U.S. National Library of Medicine.
2. Genital Herpes - CDC Fact Sheet — Centers for Disease Control and Prevention.
3. Herpes Simplex Virus Infections — Mayo Clinic.
4. Genital Herpes (HSV) - Patient Version — Merck Manuals.

This telemedicine guidance is for educational purposes only and is not a substitute for in-person medical care. If you experience severe symptoms or emergency situations, seek immediate medical attention.