How to prepare for a video visit about Genital Herpes (HSV)

Audience: adult

Genital herpes is a common infection caused by the herpes simplex virus (HSV). It often causes sores or blisters in the genital area, but some people may have no symptoms. A video visit with a healthcare provider can help you discuss your symptoms, get advice on managing the condition, and learn about treatment options. Before your visit, it’s important to prepare by gathering your medical history, noting any symptoms, and finding a private, quiet space with a good internet connection. During the visit, you can ask questions about testing, treatment, and ways to reduce transmission. Remember, telemedicine can provide valuable education and support but cannot replace in-person exams or emergency care. If you notice severe symptoms or complications, seek immediate medical attention.

Red flags — go in person / ER

• Severe pain or swelling in the genital area — seek emergency care immediately.
• High fever (above 38°C or 100.4°F) with genital symptoms — contact healthcare urgently.
• Difficulty urinating or inability to urinate — get prompt medical attention.

What telemedicine can do

• Discussing symptoms and medical history related to genital herpes.
• Providing education about the condition and its management.
• Advising on testing options and interpreting test results.
• Prescribing antiviral medications when appropriate.
• Offering guidance on reducing transmission and managing outbreaks.

What telemedicine cannot do

• Performing a physical examination to assess sores or complications.
• Diagnosing other conditions that may look like herpes without in-person evaluation.
• Treating severe or complicated infections requiring urgent care.
• Managing urinary retention or other emergency symptoms.

What is Genital Herpes (HSV)?

Genital herpes is an infection caused by the herpes simplex virus, usually HSV type 2, but sometimes HSV type 1. It often causes painful blisters or sores around the genital or anal area. Some people have mild symptoms or none at all. The virus stays in the body and can reactivate, causing outbreaks over time.

How Telemedicine Can Help

A video visit lets you talk with a healthcare provider about your symptoms, concerns, and questions. They can help explain testing options, discuss treatment plans, and provide advice on managing outbreaks and preventing spread to others. Telemedicine is convenient and private but may have limits for physical exams.

Preparing for Your Video Visit

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What to Expect During the Visit

Your provider may ask about your symptoms, sexual history, and any previous herpes infections or other health issues. They might guide you on how to get tested or prescribe antiviral medicines if appropriate. They will also discuss ways to manage symptoms and reduce the risk of transmission.

When to Seek In-Person Care

If you have severe pain, fever, difficulty urinating, widespread sores, or signs of infection like pus or swelling, you should seek emergency or in-person care. Telemedicine cannot replace physical exams or urgent treatment in these cases.

How to prepare for your tele-visit

• List your symptoms and when they started.
• Note any treatments or medications you are currently using.
• Prepare questions or concerns to discuss with your provider.
• Ensure your device (phone, tablet, or computer) is charged and connected to the internet.
• Find a private, quiet space with good lighting for the video visit.
• Have your identification and any relevant medical records nearby if needed.

After your tele-visit

• Follow your provider’s instructions on medication use and symptom management.
• Schedule follow-up appointments if recommended.
• Monitor your symptoms and seek in-person care if red flags develop.
• Practice safe sex and inform partners as advised.
• Keep notes on any new symptoms or outbreaks to discuss in future visits.

FAQs

Can genital herpes be cured?

Currently, there is no cure for genital herpes. The virus stays in the body for life. However, antiviral medicines can help reduce symptoms, speed healing, and lower the chance of spreading the virus to others.

How is genital herpes diagnosed?

Diagnosis often involves a physical exam and testing samples from sores if present. Blood tests can also detect antibodies to the herpes virus. Your healthcare provider can guide you on appropriate testing.

Can I have sex if I have genital herpes?

Yes, but it’s important to take precautions to reduce transmission. This includes using condoms, avoiding sexual contact during outbreaks, and discussing your status openly with partners. Antiviral treatment can also lower the risk.

What triggers herpes outbreaks?

Outbreaks can be triggered by stress, illness, fatigue, hormonal changes, or injury to the skin. Triggers vary between individuals.

Is it safe to use telemedicine for genital herpes?

Telemedicine is useful for education, discussing symptoms, and managing treatment. However, it cannot replace in-person exams when physical assessment or urgent care is needed.

Sources

1. Genital Herpes — Centers for Disease Control and Prevention (CDC).
2. Herpes Simplex Virus Infections — MedlinePlus, U.S. National Library of Medicine.
3. Genital Herpes — Mayo Clinic.
4. Herpes Simplex Virus — National Library of Medicine, NIH.

This telemedicine education is for informational purposes only and is not a substitute for professional medical diagnosis, treatment, or in-person care. If you have urgent or severe symptoms, please seek immediate medical attention.