How to prepare for a video visit about Dandruff (Seborrheic Dermatitis) in children

Audience: pediatric

Dandruff, also called seborrheic dermatitis, is a common skin condition that causes flaky, itchy patches on the scalp and sometimes other areas. It often affects children and can be managed with proper care. A video visit with a healthcare provider can help you understand your child's symptoms and get advice on treatment. Before the visit, it helps to prepare by gathering information about your child's symptoms, any treatments tried, and taking clear photos or videos of the affected areas. During the visit, the provider may ask questions and look at the skin to suggest ways to reduce flakes and itching. While many cases can be managed through telemedicine, some situations need in-person care. This guide helps you get ready for your child's video visit and know when to seek urgent help.

Red flags — go in person / ER

• Severe redness, swelling, or pain on the scalp or skin
• Pus, oozing, or signs of infection around the affected areas
• Fever or your child appearing very unwell during the illness

What telemedicine can do

• Assessment of mild to moderate dandruff symptoms
• Providing advice on skin care and over-the-counter treatments
• Monitoring response to initial treatments
• Answering questions about the condition and management

What telemedicine cannot do

• Severe skin infections requiring physical examination
• Symptoms suggesting other serious skin conditions
• Cases needing prescription medications that require in-person evaluation
• Emergency situations with systemic symptoms like high fever or severe pain

What is Dandruff (Seborrheic Dermatitis)?

Dandruff is a skin condition that causes white or yellow flakes and sometimes redness on the scalp. It can also affect the face, behind the ears, and other oily areas. It is not contagious and often improves with treatment. In children, it may appear as dry, scaly patches that can be itchy but usually are not painful.

How to Prepare for the Video Visit

Before the visit, gather information such as when the symptoms started, how they have changed, and if anything makes them better or worse. Note any treatments or shampoos you have used. Take clear photos or videos of the scalp and other affected areas in good lighting. Make sure your child is comfortable and in a quiet place for the visit.

What to Expect During the Video Visit

The healthcare provider will ask about your child's symptoms and medical history. They will look closely at the skin through the camera and may give advice on skin care, recommend shampoos, or suggest over-the-counter treatments. They might also discuss when to see a doctor in person if needed.

When to Seek In-Person Care

If your child has severe redness, swelling, pain, or signs of infection like pus or fever, you should seek in-person medical care promptly. Also, if the condition worsens despite treatment or spreads rapidly, an in-person visit may be necessary.

Tips for Managing Dandruff at Home

Use gentle shampoos designed for dandruff or sensitive skin. Avoid harsh soaps or scratching the scalp. Keep the scalp clean and dry. Sometimes, moisturizing the skin can help reduce flakes. Follow the healthcare provider's advice closely.

How to prepare for your tele-visit

• Note when symptoms started and how they have changed
• List any treatments or shampoos already used
• Take clear photos or videos of the scalp and affected skin
• Prepare a quiet, well-lit space for the video visit
• Have a list of questions or concerns ready to discuss
• Ensure your child is comfortable and able to participate if possible

After your tele-visit

• Follow the treatment plan and skin care advice given by the provider
• Use recommended shampoos or medications as directed
• Watch for any worsening symptoms or new signs of infection
• Schedule a follow-up visit if symptoms do not improve or worsen
• Seek in-person care if red flags appear

FAQs

Is dandruff contagious to other children?

No, dandruff (seborrheic dermatitis) is not contagious. It cannot spread from one child to another through contact.

Can dandruff go away on its own?

Sometimes dandruff improves without treatment, but it often lasts for weeks or months. Using gentle shampoos and skin care can help control symptoms.

What causes dandruff in children?

The exact cause is not fully known. It may be related to skin oils, yeast on the skin, or sensitivity to certain products. It is not caused by poor hygiene.

Are there any home remedies that help dandruff?

Using mild, fragrance-free shampoos and avoiding harsh soaps can help. Avoid scratching the scalp. Moisturizing the skin may reduce flakes. Always check with a healthcare provider before trying new treatments.

When should I worry and see a doctor in person?

If your child develops severe redness, swelling, pain, pus, fever, or if the rash spreads or worsens despite treatment, seek in-person medical care promptly.

Sources

1. Seborrheic Dermatitis — MedlinePlus, U.S. National Library of Medicine.
2. Seborrheic Dermatitis — Mayo Clinic.
3. Seborrheic Dermatitis — Centers for Disease Control and Prevention (CDC).
4. Seborrheic Dermatitis in Children — American Academy of Pediatrics (AAP).

This information is for educational purposes only and does not replace professional medical advice, diagnosis, or treatment. Telemedicine can help with many concerns but is not a substitute for in-person care when needed. Always seek immediate medical attention if your child has severe symptoms or you are worried about their health.