How to prepare for a video visit about Acne

Audience: adult

Acne is a common skin condition that can affect adults and may cause pimples, blackheads, or cysts. Preparing well for a video visit about acne can help you get the most out of your telemedicine appointment. This guide explains what to expect, how to prepare, and when to seek urgent care. During your video visit, a healthcare provider will ask about your skin, lifestyle, and any treatments you have tried. They may suggest ways to manage acne, including skincare routines, medications, or referrals to specialists if needed. Telemedicine can often handle mild to moderate acne concerns but may not be suitable for severe or complicated cases. Knowing the red flags and having clear steps before and after your visit can improve your care experience. Remember, this information is for education and does not replace in-person medical advice or diagnosis.

Red flags — go in person / ER

• Severe redness, swelling, or pain around acne lesions that worsen quickly — seek urgent medical care.
• Fever accompanying skin changes or swelling — immediate in-person evaluation needed.
• Signs of allergic reaction to acne treatment such as rash, itching, or difficulty breathing — stop treatment and get emergency care.

What telemedicine can do

• Assessment of mild to moderate acne symptoms.
• Providing advice on skincare routines and over-the-counter treatments.
• Prescribing common acne medications when appropriate.
• Follow-up visits to monitor treatment progress.

What telemedicine cannot do

• Severe cystic or nodular acne requiring specialized procedures.
• Suspected skin infections needing physical examination or drainage.
• Emergency conditions like severe allergic reactions or systemic symptoms.
• Diagnosis of other skin conditions that mimic acne requiring biopsy or in-person tests.

What to expect during your video visit

During your video visit, the healthcare provider will ask about your acne symptoms, such as how long you've had acne, where it appears, and if you have pain or swelling. They may ask about your skincare routine, diet, stress levels, and any medications you are using. You might be asked to show your skin clearly on camera to help the provider assess your condition. The provider will discuss possible treatment options and answer your questions.

How to prepare for your acne video visit

Prepare by cleaning your face gently before the visit but avoid applying makeup or heavy creams that might hide your skin. Find a well-lit, quiet place with a stable internet connection. Have a list of your current skincare products, medications, and any allergies ready. Write down any questions or concerns you want to discuss. Also, be ready to describe your acne history and any previous treatments you have tried.

When telemedicine can help with acne

Telemedicine can often help with mild to moderate acne by reviewing your symptoms, recommending over-the-counter or prescription treatments, and providing advice on skincare. It is useful for follow-up visits to monitor progress and adjust treatments. Telemedicine can also guide you on lifestyle changes that may improve your skin.

When to seek in-person care or urgent help

If your acne is severe, painful, or causing large cysts or nodules, you may need an in-person visit for a closer examination or specialized treatments. Seek urgent care if you develop signs of infection such as redness, warmth, swelling, or pus that rapidly worsens, or if you experience fever. Also, if acne treatments cause severe side effects like allergic reactions, stop the treatment and seek immediate care.

After your video visit: what to do next

Follow the treatment plan your provider recommends. Use medications as directed and maintain a gentle skincare routine. Schedule follow-up appointments if advised. Monitor your skin for any changes or side effects, and contact your provider if you have concerns. Keep track of your progress to share during future visits.

How to prepare for your tele-visit

• Clean your face gently before the visit without makeup or heavy creams.
• Find a quiet, well-lit area with a good internet connection for the video call.
• Prepare a list of current skincare products, medications, and allergies.
• Write down your questions and concerns to discuss with the provider.
• Be ready to show your skin clearly on camera during the visit.

After your tele-visit

• Follow the treatment plan and medication instructions given by your provider.
• Maintain a gentle skincare routine avoiding harsh products.
• Schedule and attend follow-up appointments as recommended.
• Monitor your skin for any side effects or worsening symptoms.
• Contact your healthcare provider if you notice red flags or have concerns.

FAQs

Can telemedicine diagnose my acne accurately?

Telemedicine can often help assess acne by visual inspection and history, especially mild to moderate cases. However, some severe or unusual cases may require an in-person exam for accurate diagnosis.

What should I do if my acne treatment causes side effects?

If you experience side effects like rash, itching, or swelling, stop the treatment and contact your healthcare provider promptly. Severe reactions may require urgent care.

How long does it usually take to see improvement in acne?

Acne treatments often take several weeks to show noticeable improvement. It's important to follow your treatment plan and have patience while monitoring your skin.

Can I use telemedicine for acne follow-up visits?

Yes, telemedicine is often suitable for follow-up visits to check your progress, adjust treatments, and answer questions without needing to visit in person.

Are there lifestyle changes that can help with acne?

Yes, gentle skin cleansing, avoiding picking at skin, managing stress, and a balanced diet may help improve acne. Your provider can give personalized advice during your visit.

Sources

1. Acne — MedlinePlus, U.S. National Library of Medicine / National Institutes of Health.
2. Acne Vulgaris: Diagnosis and Treatment — National Library of Medicine.
3. Acne: Overview and Treatment — Mayo Clinic.
4. Skin Conditions: Acne — Centers for Disease Control and Prevention (CDC).

This telemedicine guidance is for educational purposes only and is not a substitute for in-person medical care, diagnosis, or treatment. If you have concerns about your health or acne symptoms, please consult a healthcare provider directly.